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Our Team

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Introducing Linda

Administration Support Specialist

Our trusted team member of over 3 years and assistant to the director.

With an impressive 30+ years of managerial experience spanning the health, admin, and planning industries, Linda brings a wealth of knowledge to our team.

 

Though semi-retired, Linda finds joy in working with clients, particularly in implementing Power Diary into their businesses. From the initial setup to creating processes and templates, and reviewing practices and procedures, Linda is dedicated to ensuring a seamless experience for our clients.

With over a decade of experience using CRMs Penelope/VERA and BUPA IRBS portal, Linda has been a valuable support to psychologists working in the DVA, Open Arms, and Australian Defence Force (ADF) fields.

Beyond her professional expertise, Linda's passion lies in sailing. The ability to work and travel simultaneously aligns perfectly with her adventurous spirit.

 

Known for being a great listener, attentive, and eager to understand business requirements, Linda offers practice management services which does not include inbound call reception support.

Photo used is for editorial purposes only

however it does depict Linda working while sailing off the east coast

Introducing Melissa 

MD Virtual Services & Business Support Partner

Mel joined our team in 2021 and is a seasoned professional with a robust background in administration and customer service, amassing over 8 years of valuable experience. Driven by a passion for assisting small Allied Health practices and practice start-ups, Mel excels in creating efficient processes and procedures while enhancing overall automated productivity.

As a dedicated member of the FooteSTAR team for over two years, Mel has become an integral part of our family. She boasts extensive knowledge of practice management processes, procedures, and Power Diary, making her an invaluable asset to our clients.

Since July 2023, Mel has taken on the role of an Associate Business Partner at FooteSTAR Consulting. In this capacity, she provides additional support to our clients, specialising in Practice Management (with limited inbound call reception support). Mel's expertise extends to basic Power Diary bookkeeping, client onboarding/intakes, practitioner calendar management, and updating/creating forms, notes, and templates for various communication channels.

Mel's multifaceted role also includes additional support for social media management on platforms such as Facebook and LinkedIn. She excels in promotional marketing for practices through online, email, and phone channels. With the ability to create and distribute newsletters and email campaigns using tools like Mailchimp and Canva, Mel significantly contributes to increasing practice referrals and organising networking events.

Thriving on challenges and role variety, Mel's diverse experiences across various industries equip her with a wide range of skills. This versatility is crucial for a virtual assistant, allowing her to hit the ground running and provide comprehensive support to your practice.

Discover the difference Mel can make in streamlining your operations and boosting your practice's success.

 

 

Photo used is for editorial purposes only

FooteSTAR Consulting
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