Services

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Practice Management Admin 

 

FooteSTAR Virtual Assistant Services is an Australian-based consultancy offering virtual practice management and administration support to allied health practices globally with unique virtual assistant services.

  • Virtual Receptionist inbound/outbound with personal greetings and voice mail messages

  • Diary management / reschedule appointments

  • New client onboarding process, obtaining copies of referrals and signed consent forms

  • Following up Mental Health Care Plans

  • Adhering to Medicare, DVA, Open Arms, NDIS & Insurance requirements

  • Invoicing/payment processing with Stripe

  • Processing rebates, third party invoicing

  • Reconciliation of invoices / follow up outstanding accounts (basic bookkeeping)

  • Data entry / maintain updated client information on your software (Power Diary or CRM)

  • Following up inactive clients improving client retention

  • Maintain your client waitlist with accurate information and touch base contact every 3-4 weeks

  • Recruitment support, placing job advertisements, candidate screening, interview scheduling
    and support with communication with candidates via telephone or email

  • Online form creation - letters, emails & SMS templates (Power Diary)

 
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Tech Support

 

We are expert VA’s drawing on years of experience working with various practice management software systems.  We can assist with CRM integrations and offer a special promotion for new Power Diary clients

  • Power Diary management, set up and data transfer services

  • Xero support and initial set up to your practice, integration to Power Diary

  • Power Diary client portal support – self-service for clients to book & reschedule appointments

  • Software support and training – over the phone and zoom or in-person (if located in Perth)

  • Penelope – VERA (supporting Open Arms OPC contractors)

 
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Specialised Marketing Services

 

Let us help to market your Allied Health practice to the next level with specialised support with Xero, Social Media, Event Co-ordination, Networking and Marketing your practice.

  • Social Media management, logos and graphic designs – refresh your brand

  • Event coordination and Management – Workshops, Corporate Events, Business meetings and special occasions

  • Networking and Marketing your practice to local medical centres, Doctors and Specialists, create & distribute practice newsletters and flyers

  • Proofreading services and creative writing

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